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Valencia Debit Card

Simplify Your Life

Valencia electronically disburses refunds to students. A refund is any money that Valencia owes you.

In order to select your refund preference, you will receive a Valencia Debit Card issued by HigherOne during the first term you are registered for a credit course. Look for the card to be delivered in an envelope like the one shown below.

HigherOne envelope

It's very important that you hang on to your card because that's how you will receive any financial aid or tuition refunds that might be coming your way.

Why did Valencia choose to issue refunds electronically?

Valencia wants to give you choices that will allow you to receive your refunds faster, safer, and easier.

What do I do when I get my Valencia Debit card in the mail?

You need to activate your card as soon as you receive it to select your refund preference.

(To learn more on how to activate your Valencia Debit Card click here).

Although you might not currently expect a refund from Valencia, there may be a refund for you in the future. After all, it may be necessary to drop a class, or you may receive financial aid you were not anticipating. Selecting a refund choice ensures you will always receive your refunds in a timely manner.

Why haven't I received my Valencia Debit Card?

Don't panic if you haven't received your Valencia Debit Card. All newly enrolled students are scheduled to receive their cards prior to the refund date. To ensure your Valencia Debit Card is delivered promptly, verify that your mailing address in Atlas is correct. If you believe that you should have already received a Valencia Debit Card, contact the Business Office at businessoffice@valenciacollege.edu or 407-582-2387.

What's the fastest choice for receiving my refund?

The OneAccount is the fastest and easiest way to get your refund money, literally the same day Valencia releases it. (View fee schedule).

What is HigherOne?

HigherOne is a financial services company focused on helping college business offices manage operations and provide enhanced services to students.

How can I find out more?

You can visit valenciadebitcard.com or www.higherone.com to learn more about your Valencia Debit Card.