Insecure Content or Mixed Content (http) Doesn’t Display in Blackboard’s Secure Page (https)
Browsers (Internet Explorer 9 or later, Chrome 21 or later, Firefox 23 or later� ) will display an "in ...

Test Availability Exception for Extended Time
With the new test option features in Blackboard SP14, you no longer have to create an alternative tes ...

StudyMate Patch Needed for Blackboard (SP14) Connection
The StudyMate software recently had an issue where several instructors could not connect to our Blackboard ser ...


Faculty can visit a Center for Teaching/Learning Innovation or make an appointment with one of our Instructional Designers for assistance.

Valencia students and faculty have several ways of getting assistance with courses that use the Blackboard online course development tool. For technical assistance with your course, contact the online helpdesk:

Phone 407-582-5600 (24/7 Phone Support)

You may also chat live with a support team member, submit a ticket with your issue or concern, or review our knowledge-base of resources.