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Learning Technology Services

Getting Help - Faculty

A hand holding a help key from a keyboardRemember that assistance is only a click away. We offer a variety of technical assistance through our Online Help Desk.

Valencia faculty have several ways of getting assistance with courses that use the WebCT/Blackboard online course development tool. For technical assistance with your course, contact the helpdesk by:

You may also chat live with a support team member, submit a ticket with your issue or concern, or review our knowledge-base of resources.

Blackboard Essentials Self-Paced Course - Atlas Username & Password Required

  Submit a Ticket
Submit a trouble ticket to our service representatives. You can track the status of your ticket in My Support.


  Live Chat
Chat with a service representative live over the web.





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