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Learning Technology Services

Getting Help - Faculty

Remember that assistance is only a click away. Valencia faculty and staff have several ways of getting assistance with courses that use Canvas.

For technical assistance with your course, contact the Canvas support by:

  • Phone 407-582-5600 (24/7 Phone Support)
  • You may also chat live with a support team member, submit a ticket with your issue or concern, or review our Canvas Guides directly inside Canvas using the Help button.
  • To request a Canvas Sandbox, change of start/end dates, cross-listing, or force enroll users use the OIT Service Requests.
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