Learning Technology Services

Mission & Values:
To create a high quality progressive academic learning environment through innovative use of instructional technologies by:

• Empowering faculty to effectively implement technology tools for excellence in teaching and learning
• Provide our patrons with cutting-edge technology to support teaching and learning to create a community of workers with 21st century skills.
• Simplifying the use of technology for faculty and students (quality and efficiency over quantity)
• Implementing an inclusive approach to diverse skill levels and learning styles
• Increasing student access to multi-modal academic options

Getting Help

Faculty can visit a Center for Teaching/Learning Innovation or make an appointment with one of our Instructional Designers for assistance Getting Assistance & Locations

Valencia students and faculty have several ways of getting assistance with courses that use the Blackboard online course development tool. For technical assistance with your course, contact the helpdesk by:

• Phone 407-582-5600 (24/7 Phone Support)

You may also chat live with a support team member, submit a ticket with your issue or concern, or review our knowledge-base of resources.

Submit a Ticket Submit a trouble ticket to our service representatives. You can track the status of your ticket in My Support.

Live Chat Chat with a service representative live over the web.