Support

Welcome to the Student Portal Support Page, your go-to resource for navigating our online student portal. Whether you're a new student or a seasoned one, here you'll find step-by-step tutorials on essential tasks like performing class searches and registering for courses. Explore the guides below to optimize your use of the portal and stay on track towards your educational goals.

Student Help Desk Information

For technical assistance with your student portall account (Atlas), contact the Student Help Desk at askatlas@valenciacollege.edu or 407-582-5444.

QUESTIONS? GET ANSWERS.

Our student services advisors can answer your questions about financial aid, assessment, transcripts, residency and more.

Call Enrollment Services
407-582-1507
Standard Hours

Monday – Thursday: 8am – 10pm ET
Friday: 9am – 10pm ET
Saturday and Sunday: 9am – 5pm ET

Spring Break Hours

Monday – Friday: 8am – 5pm ET
Saturday and Sunday: 9am – 5pm ET

Holiday Hours

During the closure, you can call between 9am - 5pm for general assistance any day except Christmas Eve, Christmas Day, New Year’s Eve and New Year’s Day.

Holiday Hours

Wednesday: 8 am - 5 pm ET
Thursday: Closed
Friday: 8 am – 5 pm ET
Saturday: 9 am – 5 pm ET
Sunday: 9 am – 5 pm ET


Videos
How to Register
 
How to Use Multi-Factor Authentication
 
Online Payment
Password-Reset
 
Term Balance
 
Florida Residency Overview