Office of Veteran Affairs

Frequently Asked Questions

Application Process

  1. How do I become a Valencia student?
  2. How do I apply for my Veterans Affairs Educational Benefits?
  3. How do I transfer my benefits to Valencia College?
  4. Can I apply for Financial Aid?
  5. How do I change my address with the VA?
  6. What about my military school credits?
  7. How may I contact the U.S. Department of Veterans Affairs?

Payments

  1. Do I have enough credit hours to qualify for your monthly payments during the summer term?
  2. Do I qualify for a Tuition Deferment?
  3. Why has my Tuition NOT been deferred?
  4. Should I wait until my tuition and fees are posted to certify my hours?
  5. How much money will I get?
  6. How do I get my money?
  7. How long does it take to get paid?
  8. Why have I not been paid?
  9. How do I change my direct deposit information?
  10. How do I receive benefits via direct deposit?
  11. Who handles tuition assistance?
  12. Does the VA pay for my tuition expense?

Registering for Courses

  1. Do all classes count for VA benefits?
  2. What do I need to do if I am taking courses at another school?
  3. Will the VA pay benefits for remedial (developmental) or deficiency courses?
  4. Can I drop a class?
  5. Can I withdraw from a class?
  6. How does the VA pay benefits for parts of term?
  7. Does the VA pay benefits for breaks between terms?

Certifying Enrollment

  1. How often do I need to submit a Certification Request with Valencia Veteran Services Office?
  2. When should I turn in my certification?
  3. What VA Chapter of benefits do I qualify for?
  4. What do I need to bring with me when I come in?
  5. How do I know how many months of entitlement I have left?

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Application Process

How do I become a Valencia student?

There are six steps to becoming a Valencia student:

  1. Apply for admission and financial aid.
  2. Create your Atlas account.
  3. Take entry testing and attend new student orientation.
  4. Register for your courses and pay tuition.
  5. Get your student I.D. and parking decal.
  6. Buy your books and go to class.

For more information visit the Valencia College Admissions page

 

How do I apply for my Veterans Affairs Educational Benefits?

Your chapter will determine which forms you will need to complete through VONAPP

  • Complete VA Form 22-1990 form to apply for educational assistance under the following benefit programs:
  • Chapter 33, Post-9/11 GI Bill or
  • Chapter 30, Montgomery GI Bill (MGIB) or
  • Chapter 1606, Montgomery GI Bill - Selected Reserve (MGIB-SR) or
  • Chapter 1607, Reserve Educational Assistance Program (REAP) or
  • Chapter 32, Post-Vietnam Era Veterans’ Educational Assistance Program (VEAP)
  • Chapter 33 TOE, Complete VA Form 22-1990E to apply for educational assistance under the Transfer of Entitlement (TOE) program.
  • Chapter 35, Complete VA Form 22-5490 to apply for Dependent Educational Assistance (DEA).
  • Chapter 31, Complete VA Form 28-1900 to apply for educational assistance under Vocational Rehabilitation (VET Success).

 

How do I transfer my benefits to Valencia College?

  • If you are a Veteran or Service Member, complete VA Form 22-1995 through VONAPP
  • If you are a Dependent of a Veteran or Service Member, complete VA Form 22-5495, through VONAPP

 

Can I apply for Financial Aid?

Yes. You can use VA Education Benefits and apply for Federal Student Aid.
To apply fill out the Free Application for Federal Student Aid

 

How do I change my address with the VA?

You must notify all of the following offices of your change in address:

  • At Valencia College you can update your address in your Atlas Account
  • The Department of Veterans Affairs: Office in Muskogee

 

What about my military school credits?

Veterans should submit all copies of transcripts from military experience for credit evaluation along with any other official college transcripts.

 

How may I contact the U.S. Department of Veterans Affairs?

  • Education Benefits: 1-888-442-4551
  • VA Regional Office: 1-800-827-1000 Fax 404-929-3009
  • VA Debt Management Center: 1-800-827-0648

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Payments

Do I have enough credit hours to qualify for your monthly payments during the summer term?

Chapter 33 students must be enrolled more than 1/2 time to receive their BAH. Please refer to chart below.

Enrollment (1)
12 Weeks of Class
(TWJ or TWK)
8 Weeks of Class
(H1 or A/H2 or B)
6 Weeks of Class
(TR1 or TR2 or TR3)
4 Weeks of Class

Full time
Credit Hours

8

6

4

3

3/4 time
Credit Hours

7-6

5-4

3

2

1/2 time
Credit Hours

5-4

3

2

n/a

less than 1/2 time more than 1/4 time
Credit Hours

3

2

n/a

1

1/4 time or less.
Credit Hours

1-2

1

1

n/a

 

Do I qualify for a Tuition Deferment?

When you request certification of your enrollment with the Valencia Veteran Services Office you will automatically be put in for a Financial Aid protection. This protection can not be seen by the business office. You will know it is there when you receive your confirmation email stating we have received your certification request. Once this email has been received you may disregard any emails from the business office reminding you of a balance. It is your responsibility to ensure your balance is at $0.00 by the VA deferment deadline. Please note this protection is only trumped by one fact which is if you have a balance from a previous term we can not award the protection and you will be dropped from classes.

 

Why has my Tuition NOT been deferred?

  • If you have not received the email stating your certification request has been received then something may have happened to prevent successful arrival of your form and you may need to re-submit the form and check on its arrival via phone or email by contacting Veteran Services at Valencia College.
  • If you have not yet completed the certification process, please see a VA Representative at Valencia College.

 

Should I wait until my tuition and fees are posted to certify my hours?

No. You can submit your paperwork as soon as your schedule is finalized. When tuition and fees are posted, we will process all certifications in the order that they were received.

 

How much money will I get?

To calculate your monthly entitlement please refer to the Benefits Summary for your Chapter of Benefits on the Educational Benefits page.

 

How do I get my money?

After you have been certified by the Valencia College Certifying Official and you have received a Certificate of Eligibility for your benefits the Department of Veterans Affairs will:

  • Send you a check or deposit directly into your bank account after each month of school completed.
  • If you are a Chapter 30, 1606, 1607 or VRAP recipient you must verify your enrollment with the Department of Veterans Affairs the first of every month you are enrolled in order for your payment to be released.
    • Contact the Department of Veterans Affairs via telephone 1-877-823-2378 or by web through WAVE.

 

How long does it take to get paid?

Once Valencia College submits your enrollment certification, it must be processed by the Department of Veterans Affairs. VA is generally overwhelmed with certifications at the start of each semester; therefore it could take up to 6 weeks to process an enrollment during those times. Your patience is appreciated. The Department of Veterans Affairs will process all of the enrollments in order of date received.

 

Why have I not been paid?

There are many reasons why you may not have received your benefits:

  • You may not have applied for your benefits with Veterans Affairs.
    • If you have not applied yet, you can apply here at http://vabenefits.vba.va.gov/vonapp/main.asp.
  • You may not have certified with Valencia’s Veteran Services Office.
    • If this is the case, you will need to visit our Forms page and submit the proper paperwork.
  • You may have recently certified with Valencia’s Veteran Services Office
    • If your paperwork was submitted recently, please allow two weeks for the Valencia’s VSO to process your certification.
      • After we submit your certification to Veterans Affairs (VA), it may take the Department of Veterans Affairs 6-8 weeks to process your paperwork.
  • Have you recently changed your direct deposit information or mailing address?
    • If you have, it will take some time for Veterans Affairs to process the change. If you receive your benefits by check, the check may have been sent to your old address. If you receive your benefits by direct deposit, the Department of Veterans Affairs may have tried to make a deposit in your previous account.

 

How do I change my direct deposit information?

To update, change, or add direct deposit information call: 1-877-838-2778 or log in to https://www.gibill.va.gov/wave/
Note: it can take up to 30 days for your direct deposit changes to become effective.

 

How do I receive benefits via direct deposit?

All Chapters of benefits may use direct deposit. Direct deposit authorization can be initiated at time of application, by calling 1-877-838-2778 or logging in to https://www.gibill.va.gov/wave/

 

Who handles tuition assistance?

Tuition assistance is through your unit and the Valencia College Business Office.

 

Does the VA pay for my tuition?

  • For VA Chapters 30, 1606, 1607, 35, and VRAP the answer is no. It is the student's responsibility to pay their tuition to the Business Office by the tuition deadline stated either in the catalog or VA deferment. The VA pays you directly on a monthly basis.
  • For Chapter 33, Post 9/11, the answer is yes but only for Florida Resident tuition and fee amounts. Effective 8-1-11, they will no longer pay for Out-of-State tuition and fees.
  • For Chapter 31, VA Vocational Rehabilitation, the answer is yes.

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Registering for Courses

Do all classes count for VA benefits?

No, refer to the Enrollment Checklist for your Chapter of Benefits on the Educational Benefits page.

  • The VA will only pay for courses that are required for your degree program here at Valencia College.
    • If you are registered for courses that are considered prerequisites for another college, the VA will pay for them if you submit a letter from that college listing what the required courses are.
  • The VA will not pay for remedial (developmental courses) offered online or hybrid.
  • Audit courses will not be paid for by VA.

Please speak with a Valencia VA representative for more details.

 

What do I need to do if I am taking courses at another school?

You will need to make sure that the classes you are taking at the secondary school will apply to the degree you’re pursuing at Valencia College.
If attending a Florida School:

  1. Complete the online Transient Student Form
  2. Submit an enrollment certification request to the VA office at Valencia College.
  3. Contact the Certifying Official at the secondary school where you are taking your transient classes in order for them to submit that enrollment to the Department of Veterans Affairs.
    • Bring transient paperwork to the secondary schools certifying official.
  4. At the end of the semester, you will need to submit your official transcripts from the secondary school to Valencia to be able to receive veteran benefits the following semester.

If attending an Out-of-State School:

  1. You will need to contact a VA Representative at Valencia College for more details.
  2. Contact the Certifying Official at the secondary school where you are taking your transient classes in order for them to submit that enrollment to the Department of Veterans Affairs.
    • Bring transient paperwork to the secondary schools certifying official.
  3. At the end of the semester, you will need to submit your official transcripts from the secondary school to Valencia to be able to receive veteran benefits the following semester.

 

Will the VA pay benefits for remedial (developmental) or deficiency courses?

Yes, the VA will pay for all mandated remedial or deficiency courses in a classroom/on-site situation only.
However, the VA will NOT pay benefits for remedial or deficiency courses in the online and/or hybrid delivery method.

 

Can I drop a class?

Yes. Before or during the drop/add period of registration, you may add or drop classes.

 

Can I withdraw from a class?

Yes. If you withdraw from a class you do not need to contact Valencia College’s Veteran Services Office unless you want to know how it will affect your VA payments.

 

How does the VA pay benefits for parts of term?

The VA pays benefits based on the term dates.

  • Payment begins on the first day of your class and ends on the official last day of your classes.
  • Example: If you are enrolled in both full term and part of term classes your monthly allowance may be affected.

Check with the VA office on your campus if you have any questions regarding your monthly allowance.

 

Does the VA pay benefits for breaks between terms?

Effective August 1, 2011 the VA will not pay benefits for breaks between semesters.

  • Example: Christmas Break

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Certifying Enrollment

How often do I need to submit a Certification Request with Valencia Veteran Services Office?

You need to submit a Certification Request every semester you want to receive your VA Benefits.

 

When should I turn in my certification?

Once you have finalized your enrollment schedule.

 

What VA Chapter of benefits do I qualify for?

Please refer to the Benefits Summary for a brief description on eligibility requirements for each Chapter of Benefits on the Educational Benefits page.

 

What do I need to bring with me when I come in?

Please refer to the Required Documents for a brief description on required VA documents for each Chapter of Benefits on the Educational Benefits page.

 

How do I know how many months of entitlement I have left?

The VA Office at Valencia does not have this information. You will need to contact the Department of Veterans Affairs Regional Office at 1-888-442-4551.

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