Communications Student Support Center

Mission Statement

The Winter Park Campus Communications Student Support Center provides students and faculty a variety of learning-centered services to support and better student outcomes, promote Valencia's core competencies, and strengthen a cooperative learning community.

CSSC Best Practices and Policies:

General Rules:

  • The CSSC is a cell phone free zone. Please take all phone calls outside and place your phone on "silent" or "vibrate" when in the CSSC.
  • Please use your "inside voice" when conversing in the CSSC so as not to disturb your peers.
  • No children are permitted per Valencia policy 6Hx28:04-10

Use of CSSC Services:

  • CSSC services (including computer use, tutoring, and consultations) are only provided to currently enrolled Valencia students.
  • You must sign in using your ATLAS username and password before using any services in the CSSC. Make sure to sign out before you leave.
  • Please have your VID available for use in consultations. We record consultations and these records can be made available to your instructor.
  • You must have a printed copy of your work for a consultation. Printing can be done in the CSSC; however, you will need a copy/print card which can be purchased at the library or campus bookstore for a minimum of $1.00.

E-mail Consultations:

  • Please keep in mind that consultants only work on emailed consultations during the hours that they are scheduled at the CSSC. Do not expect to receive a response during non-CSSC hours.
  • Please expect between a 48 to 72 hour turnaround on online consultations, especially during peak times like the last weeks of the semester. Also, since face-to-face consultations take preference, do not expect an instant response.
  • Please be specific when sending emailed consultations. Include your name, your professor's name and email, and a brief explanation of your concerns about your work in your message to us.
  • Please include your paper as an attachment in .doc, .docx, or .rtf format. Do not copy and paste your paper into the body of your email message.

Internet Use Policy:

THE WINTER PARK CAMPUS RESERVES THE RIGHT TO MODIFY THIS POLICY AT ANY TIME.

ACCESS TO THE INTERNET IS PROVIDED FOR THE ACADEMIC SUPPORT AND RESEARCH OF VALENCIA'S STUDENTS, FACULTY, AND STAFF.

  • Users must have a current Valencia Student I.D. card that must be presented to staff. Use of Internet-access computers is on a first-come-first-served basis. The College reserves the right to limit access to its computing resources and its equipment.

  • Internet workstation use is LIMITED TO TWO-HOUR TIME increments.

  • As the Internet workstation display screen is in view of all patrons and staff, users are not permitted to display any visual images, sound, or text that would create an atmosphere of discomfort or harassment for others.

  • Although staff is able to offer searching suggestions and answer some questions, they will not provide in-depth training on Internet searching, software programs, and personal computer use. Classes are available for this purpose.

  • If you wish to save files, you may bring a blank formatted diskette or a recordable cd-rom. Software downloaded from the Internet may contain a virus; you need to have virus-checking software on your computer. The campus is not responsible for damage or liability that may occur from a customer's use of the campus computers.

  • The computer operator is liable for any damage done to the workstation's hardware or software and for any illegal or unethical acts performed through the system. This is not limited to physical damage or vandalism. The computer equipment and software is to be used as installed. Do not delete, add to, or modify the installed hardware or software. Do not use the campus computers to make unauthorized entry into any other computers or networks.

  • WARNING: As voluntary users, Internet searchers are responsible for defining the constraints of the search. The College shall not be held accountable for the accuracy or decency of data retrieved via the Internet. Not all sources on the Internet provide accurate, complete, or current information. Be a selective consumer, questioning the validity of the information you find.

UNACCEPTABLE USE INCLUDES ANY ACTIVITY WHICH IS NOT RELATED TO EDUCATIONAL OR RESEARCH NEEDS INCLUDING, BUT NOT LIMITED TO:

  • Any use of the Internet for commercial purposes.
  • Downloading to or installing any program on the hard drive of any computer.
  • Accessing chat rooms or chat channels other than those related to classroom assignments.
  • Downloading or installing music files onto any computer.
  • Committing illegal or unethical acts, including unauthorized entry into other computers.
  • Game playing from any Internet site.
  • Any display of images, sounds, or text, which could create an atmosphere of distress or harassment of other library users.
  • Displaying pornographic images which disrupt or create an atmosphere of distress or harassment of other library users.
  • Violating copyright laws and fair-use provisions through inappropriate reproduction or dissemination of copyrighted text, images, or other resources. Everything on the Internet is to be considered copyrighted.