General Questions

How is Valencia College making decisions about reopening our campuses and facilities?
Our plans for all of our reopening stages, including Phase 4, have been based on two priorities — the health and safety of our employees and students and ensuring the continuity of student learning — and have been created with feedback from employees and students, using the guidelines of the Centers for Disease Control and Prevention (CDC) as well as the guidance of our planning partner, Orlando Health. Throughout the pandemic, our approach to our Roadmap for Reopening plans has been learning-centered and science-based.

A team composed primarily of faculty and deans developed design principles that include guidance that the Fall 2021 term course schedule should: be built with enough capacity and flexibility not to constrain access to higher education; include enough options to allow students to make substantial progress toward their intended academic goals; generally include as many face-to-face and mixed-mode sections as possible without constraining overall capacity, while considering historical student demand and student outcomes by modality; and current and changing student modality preferences.


When will the College move to Phase 4 operations? 
Valencia College will move to Phase 4 operations on Sunday, August 1, 2021.

In Phase 4, all departments, programs, facilities, locations, campuses and services will be fully operational, having adapted to new paradigms and protocols for social engagement. A full reopening of Valencia College campuses and locations will occur based on the guidance of federal, state and local agencies, as well as our ability to provide a safe and healthy environment for faculty, staff and students.



Returning to Campus

Will all employees return to campus?
Decisions on which employees will return, work remotely or work hybrid will be made by division leaders. Please check with your supervisor for details on your area.


When am I expected to be on campus during Phase 4?
Phase 4 operations start on Sunday, August 1, 2021. Please check with your supervisor on the starting date for your area.


Do I have to be vaccinated before returning to campus?
Vaccination is not required but is strongly recommended.


Will I be required to be tested for COVID-19 before returning to campus?
No, we will not require a test for anyone coming to the campus who does not have any symptoms (based on federal, state and Orlando Health guidance). Should that guidance change, then broader testing may be required for the Valencia College community.


Are face coverings required?

Until CDC guidance for Orange and Osceola counties indicates that masks are no longer recommended indoors, we expect everyone on campus to wear masks when indoors at any Valencia College facility. This includes employees, students, visitors, and vendors, regardless of vaccination status. If someone forgets to bring a mask, masks will be widely available near building entrances, in classrooms, student services offices, and other campus facilities. 

 The Centers for Disease Control and Prevention recommends masks should:

  • Fit snugly but comfortably against the side of the face;
  • Be secured with ties or ear loops;
  • Include multiple layers of fabric;
  • Allow for breathing without restriction; and
  • Be able to be laundered and machine dried without damage or change to shape.

Wearing a mask is one of the important things each of us can do to protect each other from COVID-19 and ensure a safe campus environment. Health and safety is a shared responsibility. 


Is distancing required?
Physical distancing will be maintained. For support, please contact your supervisor. 

As part of our efforts to keep everyone healthy and safe, we will maintain physical distancing in our classrooms and other areas where students receive services or limit interactions that are within 6’ of distance to less than 15 minutes, whenever possible. The Centers for Disease Control and Prevention identify a close contact (for quarantine purposes) as a person within 6’ of distance for 15 cumulative minutes (over a 24 hour period) of a person with a positive COVID diagnosis. By maintaining distance as much as possible, we will not need to quarantine close contacts and thus, not disrupt the learning experience for our students. Should you need any support in determining appropriate distances or perhaps consider moving your work location to a temporary place that will allow for distancing, please work with your supervisor. We ask your partnership in being thoughtful about how we can best help one another stay healthy. 

We have become accustomed to having our extra space, and you are welcome to ask others to provide you extra room if you need it. In addition, our plans for reduced class sizes (meaning fewer students on campus) coupled with approved, flexible work arrangements will mean that the population density on campus will already be significantly lower than in a “regular” semester. 


What measures is the College taking in our campus to keep us safe?
Our goal and our priority remains focused on providing a safe and healthy environment for faculty, staff and students and preserving the continuity of learning. We are fortunate to partner with Orlando Health to help us develop a science-based approach for our reopening plans.

Broadly, the College is taking these steps, among many others, to ensure the health and safety of everyone on campus:

  • All activated spaces are thoroughly cleaned and sanitized in accordance with CDC guidelines. All custodial staff have completed thorough training in COVID-19 specific cleaning protocols through GEM and OSHA including the Workplace Hygiene and Illness Prevention course. Facilities leadership have also completed courses in Preparing the Workplace for COVID-19.
  • Enhanced cleaning and sanitation will continue along with the addition of more than 2,000 sanitizer dispensers installed collegewide.
  • All individuals coming on site are expected to wear face masks that cover the mouth and nose while on campus, particularly where physical distancing is difficult to maintain.
  • Illness reporting and contact tracing protocols are in place, and the College has detailed protocols in place for cleaning and sanitizing any spaces occupied by an individual who tests positive for COVID-19.

Please reach out to your supervisor or Organizational Development and Human Resources at HR4U@valenciacollege.edu, or 407-299-5000, extension HR4U (4748) if you have concerns about returning to on-site work.


Is Daily Health Assessment required?
No, the Daily Health Assessment is not required. Although the assessment is not required, please know the symptoms of COVID-19, and stay home if you feel sick.


If I think I may have COVID-19, do I need to alert the College?
If you become ill, test positive, come in close contact to someone who tests positive or must provide care for someone with COVID-19, please follow our illness reporting protocols and contact Tanya Mahan, HR analyst and Valencia’s specially trained COVID-19 case manager, at COVIDillness@valenciacollege.edu or 407-299-5000, extension 3047 to report illness.
If you are working remotely and cannot continue to work, please notify your supervisor.


What if an employee or colleagues appears to be ill?
If you are concerned about coming into contact with an ill employee in your workspace, we invite you to engage in preventative measures that help prevent the spread of all types of illnesses. That includes wearing a mask, avoiding physical touch, sanitizing your workspace, and washing your hands or using hand sanitizer. If you supervise an employee who is feeling ill, feel free to work with the employee on an alternate work schedule, location or use their sick leave (if applicable).


Are food and beverage services available during Phase 4?
Yes, food and beverage services will be available during Phase 4. Food Services is planning to have a “soft” opening on Tuesday, August 17, 2021 to welcome faculty and staff; menus and hours may be limited. The official opening will be Monday, August 23, 2021.


Will break rooms, refrigerators, microwaves and meal preparation spaces be available during Phase 4?
Yes, they will be available. Hand washing is encouraged and hand sanitizer is available in each common-use area.


Do I need to bring any cleaning or disinfecting supplies to campus?
You are welcome to bring your own supplies to supplement personal protective equipment and hand sanitizer provided by the College. Please do not bring your own cleaning or disinfecting supplies to the campus as the College has supplies that meet CDC guidelines and are appropriate for the various surfaces in our facilities. If your department was authorized to purchase cleaning supplies prior to the pandemic, you may continue to buy these supplies through your normal process. If your department was not authorized to purchase cleaning products prior the pandemic, please contact your region’s custodial services supervisor listed below for assistance finding the best solution that is effective and safe.

East Region – Raul Martinez Adrover, rmartinezadrover@valenciacollege.edu, 407-299-5000, extension 2208
Osceola Region – Amy Matson, amatson2@valenciacollege.edu, 407-299-5000, extension 4698
West Region – Norberto Rodriguez, nrodriguez118@valenciacollege.edu, 4047-299-5000, extension 1237


What facilities are open on campus, such as the café, library, Center for Teaching/Learning Innovation, etc. during Phase 4?
All facilities will be open on campus in the fall. For more information, click here.


Do I need a new parking permit?
Yes, all faculty and staff parking permits expired on Friday, June 30, 2021. All vehicles operated by employees in connection with attendance or employment at Valencia College must display a current parking permit. And yes, you can get a ticket if you do not have an updated permit.


How to obtain a new parking permit?
Beginning on Sunday, August 1, to request a new parking permit, follow these steps. Like in previous years, you will have a choice between a hang tag or a sticker, and you may register more than one vehicle provided that current registration information is supplied for each vehicle. New faculty/staff parking permits will expire on Sunday, June 30, 2024.

1. Log in to Atlas

  • Click on the Employees tab
  • In the My Human Resources channel, select Update Your Information
  • Click Parking Permit Application
  • Select Request a Permit
  • Click Continue
  • Select Faculty as the Type of Permit

2. Complete and print the application and then take it, along with vehicle registration and photo ID, to one of the following security locations:

Security Location Building, Room
District Office Security Desk
East Campus Building 5, Room 220
Lake Nona Campus Room 155
Osceola Campus Building 2, Room 109
Poinciana Campus Building 1, Room 103
School of Public Safety Security Desk
West Campus Building SSB, Room 170
Winter Park Campus Security Desk
Downtown Campus

For Downtown Campus employees, if you do not have a parking permit, and if you have a regularly scheduled reoccurring assignment downtown, have your supervisor contact Eugene Jones, executive dean, Downtown Campus, at ejones102@valenciacollege.edu or 407-299-5000, extension 1635. Faculty/staff parking is available with a Valencia College Downtown Campus parking permit on the third floor of the Paramore Parking Garage.

 

 

 


Do I need a new employee ID?
Your ID from prior to the pandemic is still valid; however, when you return to campus, you may need to request to have your existing access renewed, as access is deactivated every two years, per audit standards. If you find you must renew your access, call your campus Security office.

If you have a new job that requires different access, ask your supervisor to email your region's director of security to request access:

For questions on ID access or to request a new ID, visit Card Services Downtown in the Communication and Media Building near the front lobby.


How will I access my office?
Your employee identification card should work the same as it did before COVID, thus allowing you access into your workspace.


What if I need help reconnecting my equipment?
Click here to learn how to connect and set up a laptop docking station. Or  click here to learn how to set up a desktop computer. Please do not plug any network cables into the wall. For questions or concerns, contact the OIT help desk online, via email or by phone at 407-299-5000, extension 5555.


If I have questions about returning to campus, who should I contact?
Contact your supervisor or you may contact a representative from Organizational Development and Human Resources (ODHR) at HR4U@valenciacollege.edu, or call the HR4U helpline at 407-299-5000, extension HR4U (4748).


Returning to the Classroom

 

What if a student appears to be ill?
If you are concerned about coming into contact with an ill student in your workspace, we invite you to engage in preventative measures that help prevent the spread of all types of illnesses. That includes wearing a mask, avoiding physical touch, sanitizing your workspace, and washing your hands or using hand sanitizer. If you are concerned about a sick student in your classroom, please privately encourage the student to wear a mask, socially distance within the classroom, or return to class when they are feeling better.


Can I send a student home?
If a student discloses they currently have COVID, please follow our illness reporting protocols and contact Tanya Mahan, HR analyst and Valencia’s specially trained COVID-19 case manager at COVIDillness@valenciacollege.edu or 407-299-5000, extension 3047 to report illness.


What do I do if a student in my on-site class exhibits symptoms of COVID-19 while in the classroom or laboratory?
An illness must be reported to Valencia College’s COVID-19 case manager if:

A student tests positive for COVID-19;
A student comes into contact with someone who has tested positive for the virus; or
A student is providing care for someone with COVID-19.
If you become aware of one of the situations above, immediately ask the student to leave campus and email Valencia College’s COVID-19 Case Manager Tanya Mahan at COVIDillness@valenciacollege.edu.

Once the student departs the classroom, your role is not complete. Next — even if the student reports — please contact Valencia College’s COVID-19 Case Manager Tanya Mahan with the student’s name at COVIDillness@valenciacollege.edu or 407-582-3047.

For more information, click here.


What are my responsibilities if one of my students tests positive for COVID-19?
An illness must be reported to Valencia College’s COVID-19 case manager if:

A student tests positive for COVID-19;
A student comes into contact with someone who has tested positive for the virus; or
A student is providing care for someone with COVID-19.
If you become aware of one of the situations above, immediately ask the student to leave campus and email Valencia College’s COVID-19 Case Manager Tanya Mahan at COVIDillness@valenciacollege.edu. 

Once the student departs the classroom, your role is not complete. Next — even if the student reports — please contact Valencia College’s COVID-19 Case Manager Tanya Mahan with the student’s name at COVIDillness@valenciacollege.edu or 407-582-3047.

For more information, click here


Is plexi-glass going to be installed in key areas?
According to our consultations with Orlando Health, the science does not support that plexi-glass helps control the spread of the virus. Mask wearing and social distancing have been the two main things that have kept the virus contained. With this science in mind, the college will not install plexi-glass.


If I have questions about returning to the classroom, who should I contact?
Contact Valencia College’s COVID-19 Case Manager Tanya Mahan with the student’s name at COVIDillness@valenciacollege.edu or 407-582-3047.


Healthcare

I currently have a Valencia College-sponsored United Healthcare (UHC) medical plan. Will my plan cover medical expenses associated with testing and treatment for COVID-19?
Yes. In coordination with the federal government’s guidance, Valencia’s UHC plans are covering COVID-19 testing and test-related visits (office visits, urgent care center, emergency department, telehealth and telemedicine vendor) at 100% without member cost share. Medical expenses of COVID-19 are covered at 100% without member cost share for both inpatient and outpatient care. COVID-19 testing and treatment coverages include both in-network and out-of-network providers.


If I do not have health insurance and cannot afford to seek medical care but have symptoms of COVID-19 or have been in close contact with someone who has a positive COVID-19 diagnosis and I am required to be on-site, what should I do?

Valencia is partnering with Orlando Health to provide access for those employees and students working on-site to a virtual visit with an Orlando Health physician and, if necessary, to provide a COVID-19 test and, if positive, follow up testing and return to work clearance at no cost to the individual. Contact Tanya Mahan, organizational development and human resources analyst, Valencia’s point of contact for illness reporting and contact tracing, at COVIDillness@valenciacollege.edu


What preventative measures should I take to prevent the spread of COVID-19?

  • Wash hands often with soap and water, or use an alcohol-based hand sanitizer with at least 60% alcohol.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Cover your cough or sneeze and clean up immediately.
  • Avoid contact with those who are sick, and avoid others if you are sick.
  • Regularly clean and disinfect frequently touched objects.
  • Avoid grasping shared surfaces such as door handles, gas pumps, grocery carts, elevator buttons, etc. with your hands (use a paper towel or napkin, if possible).
  • Avoid shaking hands.
  • If you’re feeling sick, stay home. Do not risk your health or the well-being of others by trying to “tough it out.”
  • For a full list of preventative actions, visit the CDC website.

Are COVID-19 screenings available for faculty and staff?
Faculty and staff who are experiencing COVID-19-like symptoms are advised to isolate themselves and contact a medical professional for evaluation. Virtual Visit options are also available for those covered by a college-sponsored medical plan.

For more information about your provider options, log into your United Healthcare account online at myUHC.com or contact United Healthcare by calling the member phone number on the back of your ID card.

Valencia is partnering with Orlando Health to provide access to a virtual visit with an Orlando Health physician and, if necessary, to provide a COVID-19 test and, if positive, follow up testing and return to work clearance at no cost to the individual. Contact Tanya Mahan, Valencia’s point of contact for illness reporting and contact tracing, at COVIDillness@valenciacollege.edu. Faculty and staff may also choose one of the available sites in Central Florida for COVID-19 testing.


When can I return to work if I have had a positive COVID-19 diagnosis?
You must coordinate your return to campus after a positive COVID-19 diagnosis with the College’s COVID case manager for illness reporting and contact tracing, Tanya Mahan, organizational development and human resources analyst, at COVIDillness@valenciacollege.edu. Anyone returning to campus after recovering from COVID-19 will be required to provide medical clearance to return.


I need to take time off for my COVID vaccination. Is leave available?
For a limited time, Valencia College will provide a maximum of 12 hours of paid time off for employees (on an as-needed basis) to receive the COVID-19 vaccination and/or recover from the side effects. Though we encourage scheduling vaccinations during non-work hours, we know that this is not always possible and want to ensure that a potential loss in pay is not a barrier to being vaccinated. Please note that this leave is available beginning on Thursday, March 25, 2021, and is not retroactive. Learn more here.


What assistance is available to help me cope with the emotional impact of a COVID-19 outbreak?
For full-time employees, Valencia College’s Optum Employee Assistance Program (EAP) is available to you, your dependents, and members of your household to help you cope with these types of life events. Call 866-248-4094 (24 hours a day, 365 days a year) and use the access code: Valencia. You may also log on to www.liveandworkwell.com and use the access code: Valencia. Optum EAP provides confidential, short-term counseling at no cost to the employee.

For part-time employees, Optum is offering a free emotional support helpline for all people impacted. This helpline will provide those affected access to specially trained mental health specialists. Optum’s public toll-free helpline number, 866-342-6892, will be open 24 hours a day, seven days a week for as long as necessary. This service is free of charge and open to anyone. Specially trained Optum mental health specialists help people manage their stress and anxiety so they can continue to address their everyday needs. Callers may also receive referrals to community resources to help them with specific concerns, including financial and legal matters.


If I have additional questions, who should I contact?
You may contact a representative from Organizational Development and Human Resources (ODHR) at HR4U@valenciacollege.edu, or call the HR4U helpline at 407-299-5000, extension HR4U (4748).