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Valencia students and faculty have several ways of getting assistance with online courses. For technical assistance with your course, contact 407-582-5600 for 24/7 phone support.


Learning Technology Services

Student Resources

Student Resources - Click on the Navigation Bar on the Left

Valencia strives to provide high quality learning options for busy students needing a flexible schedule to meet their academic goals. Valencia Online provides an opportunity for students to explore other opportunities for learning that extend beyond a physical classroom.

Am I ready for Online?

- What does an online course look like? Am I ready for Online Learning?

Getting Started Online

- Valencia Online 101 - How to Login - Going to Class - System Requirements

Academic Integrity

- What is expected of you as an online student


- Here you can find several tutorials to help you along the way in your online courses

Getting Help

- How can I get technical help? What are computer labs on campus? What other resources are out there?

Remember that assistance is only a click away. Your instructors are here to help you become a successful learner. We also offer a variety of technical assistance through our Online Help Desk.

Valencia students have several ways of getting assistance with courses that use the Blackboard online course development tool. For technical assistance with your course, contact the helpdesk by:

Phone 407-582-5600 (24/7 Phone Support)

You may also chat live with a support team member, submit a ticket with your issue or concern, or review our knowledge-base of resources.

  Submit a Ticket
Submit a trouble ticket to our service representatives. You can track the status of your ticket in My Support.


  Live Chat
Chat with a service representative live over the web.





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