Featured Image 1
Featured Image 2
Featured Image 3

Office of Veteran Affairs


VA Certification Process


Beginning with the 2011 summer term, Veterans Affairs will no longer pay for remedial or preparatory courses that are offered online or in a mixed mode format (partially online). These courses can no longer be included in your certified hours. Please make any necessary adjustments to your schedule if need be prior to submission of your VA certification request.


What to expect when you submit a VA Certification Request


When you submit an on-line certification request you should expect an automated reply with your submitted form to include answers sent to your Valencia atlas email account. This email typically arrives within 5 minutes after submission.

Within 1 to 2 business days you should get a second email in your atlas email account informing you that we have received your certification and to please give us two weeks to process your request. When you get this email you can now rest assured you have a VA deferment/ protection on your account and your courses should not get deleted unless you have an outstanding balance from a previous term.

When our office goes to certify your enrollment you will get an email stating we have completed our part and now you have to wait on the VA to finish their part....


You will get an email explaining why we can't move forward with your request at that time. If the VA at Valencia does experience problems please reply back to the email as soon as you can to prevent any delays.

The last email you should get comes from VA-Once which is the system schools use to certify your enrollment. This email will explain what was submitted on your behalf and is typically received within 5 minutes of submission.


Contact Us

407-582-8387 (VETS)

Monday - Thursday 8am to 6pm
Friday - 9am to 5pm

East Campus
Bldg 5, Rm 210
Osceola Campus
Bldg 2, Rm 140
West Campus
SSB, Rm 203
Winter Park Campus
Main Bldg, Rm 208