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Learning Technology Services

Getting Help - Students

Student frustrated

Getting help is just a click away!

Under this section you will find links to wide variety of campus services to facilitate navigating through your academic life.

Academic Computer Labs

What are campus lab hours?

Student Services

Need to talk to a Financial Aid Specialist, Academic Advisor, or Counselor?

Calendar

When the semester starts or ends?

Libraries

Writing a paper, where to find e-books, videos and/or audios?

OSD

Need special accommodations for a class or assessments?

Technical Support

Need help?

Test Proctoring

Where do I go? How is it arranged?

Remember that assistance is only a click away. Your instructors are here to help you become a successful learner. We also offer a variety of technical assistance through our Online Help Desk.

Valencia students have several ways of getting assistance with courses that use the WebCT/Blackboard online course development tool. For technical assistance with your course, contact the helpdesk by:

Phone 407-582-5600 (24/7 Phone Support)

You may also chat live with a support team member, submit a ticket with your issue or concern, or review our knowledge-base of resources.

  Submit a Ticket
Submit a trouble ticket to our service representatives. You can track the status of your ticket in My Support.
  
  Live Chat
Chat with a service representative live over the web.

 

 

 

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