Learning Support Center

Welcome! Here you will find information about Online Tutoring Services. We look forward to seeing you in our virtual space.

About Our Services

Online Tutoring Services offers virtual, real-time tutoring provided by Valencia College tutors. It is available to all Valencia College students. You can easily access our free services and all our resources from a computer, laptop, or mobile device. Online tutoring is provided fully virtual via Zoom.

Online tutoring provides academic support in areas such as mathematics, sciences, computer fundamentals, programming, engineering, reading, writing, speech, EAP, and foreign languages, to list a few.

Tech support services are also available live (on-demand) via Zoom, by appointment, or via email. You can receive assistance with navigating Canvas, OneDrive, Zoom, YouTube, Microsoft Office (Word, Excel, & PowerPoint), video editing (via iMovie and MovieMaker), and converting documents from a Mac to a PC.

To get started using Online Tutoring Services, click here to visit our Libguide:  Online Tutoring. Here you can connect with our tutors, view current tutoring and tech support schedules, and see courses we support. In addition to online tutoring, you can find information about the following:

• Florida Civic Literacy Exam (FCLE)
• PERT tutoring
• Brainfuse
• Online library resources
• Additional academic resources

Virtual Hours

Monday – Friday: 12pm to 9pm

Saturday – Sunday: 12pm to 7pm

Accessing Online Tutoring

We are available virtually; students can meet with our tutors without coming to campus. You will be connected via Zoom, providing both the student and tutor access to features like a whiteboard and chat.

The goal of Learning Support is to help every student become an independent learner. By following the guidelines below, students will cultivate independent problem-solving skills and

help maintain a positive learning community. Before connecting with a tutor, please review our Student Guidelines and Expectations:

• I (the student) understand when I attend an online tutoring session, I will engage in the session by asking questions to help me better understand the topic being discussed by listening to the tutor, observing the virtual whiteboard, and chat feature.
• I will show respect to all students, staff, and faculty in the online tutoring space. I will wait my turn for help and not interrupt the tutor while they are helping another student. I understand that the online tutoring sessions are open to all students, and I may not be the only student participating.
• I will come prepared with my notes, textbook, and any other class materials from my professor. This will guide the tutor in providing the most appropriate assistance.
• I will come prepared with specific questions or concepts I need help with.
• I will show that I have attempted the work on my own before asking for help. The tutor may suggest that I work on sample problems and return later for additional help and to check my understanding of the concept.
• I will be engaged and active in my discussions with the tutor. I may be asked to complete additional readings or problems to supplement my learning.
• The tutor will not do my work for me. Attending tutoring does not guarantee a passing grade. However, participating in academic support like tutoring or group study sessions helps students develop a deeper understanding of course content.
• The tutor cannot help me with or during tests, quizzes, or alternate assessments provided by instructors. Those are graded assessments used to verify your understanding of the course content.
• I will not plagiarize. This includes but is not limited to presenting someone else's work or ideas as my own, cheating, furnishing false information, alteration or misuse of documents, and misuse of identification with intent to defraud or deceive (see  Student Code of Conduct policy 6Hx28:10-16
• I will abide by Valencia College's Student Code of Conduct (see  College Policy: 6Hx28: 8-03 Student Code of Conduct).