Support

ATLAS Account and E-Mail Retention Procedures

In order to maintain efficiency of Valencia College's student portal (Atlas) system, the following policy will be followed to remove inactive and unused Atlas accounts.

Student Accounts:

All student Atlas accounts for Inactive students (a student who has not registered for classes in two or more years) will be deleted.

• Deleted Atlas account emails will not be preserved
• Deleted Atlas accounts can only be reactivated by the account holder when the account holder’s status becomes re-eligible (Inactive students may become re-eligible for an Atlas account after they have reapplied for admission to Valencia College). Inactive students do not require an Atlas account to request official transcripts; click here for more information about requesting official transcripts. Reach out to one of our Student Support Services if you need additional assistance..

Employee Accounts:

All employee Atlas accounts that have not been activated or accessed via login within the prior 18 months will be automatically deleted.

• deleted Atlas account email will not be preserved
• deleted Atlas accounts will be able to be reactivated by the account holder if their status is still eligible

Each Student at Valencia is subject to federal and state law, county and municipal ordinances, and all rules and regulations of the Board of Trustees. Prohibited actions include disruption of the normal, orderly and peaceful operation of the college, cheating, stealing, use of indecent or abusive language, unauthorized use of the college's name, lewd or indecent conduct, and furnishing false information with intent to deceive. Violation of these published laws, ordinances, rules or regulations may subject the violator to appropriate disciplinary action. Full content of policies:  Acceptable Use of Information Technology Resources,  Student Code of Conduct. Also, see the entire online policy manual.

Valencia has established retention procedures for all Atlas accounts.

By accepting this agreement I voluntarily consent to participation in electronic transactions with Valencia College, including financial aid notifications and student financial information that will be sent to my Atlas e-mail account.