Support

ATLAS Account and E-Mail Retention Procedures

In order to maintain efficiency of Valencia College's student portal (Atlas) system, the following policy will be followed to remove inactive and unused Atlas accounts.

Student Accounts:

All student Atlas accounts for Inactive students (a student who has not registered for classes in three consecutive semesters) will be deleted.

• Deleted Atlas account emails as well as OneDrive files will not be preserved.
• Deleted Atlas accounts can only be reactivated by the account holder when the account holder’s status becomes re-eligible (Inactive students may become re-eligible for an Atlas account after they have reapplied for admission to Valencia College). Please note: Students that are reactivated will not have access to emails/files from their prior active status.
• Inactive students do not require an Atlas account to request official transcripts; click here for more information about requesting official transcripts. Reach out to one of our Student Support Services if you need additional assistance.

Employee Accounts:

Access to employee accounts (including but not limited to Atlas, email, One Drive, etc.) will be terminated on the last day of active employment. Related employee email(s) and/or files will not be preserved.

Each Student at Valencia is subject to federal and state law, county and municipal ordinances, and all rules and regulations of the Board of Trustees. Prohibited actions include disruption of the normal, orderly and peaceful operation of the college, cheating, stealing, use of indecent or abusive language, unauthorized use of the college's name, lewd or indecent conduct, and furnishing false information with intent to deceive. Violation of these published laws, ordinances, rules or regulations may subject the violator to appropriate disciplinary action. Full content of policies:  Acceptable Use of Information Technology Resources,  Student Code of Conduct. Also, see the entire online policy manual.

Valencia has established retention procedures for all Atlas accounts.

By accepting this agreement I voluntarily consent to participation in electronic transactions with Valencia College, including financial aid notifications and student financial information that will be sent to my Atlas e-mail account.