Requesting Official Transcripts

An official transcript is an institution-certified statement of your academic record, detailing the courses you completed and the grades you earned. Transcripts from your high school and any post-secondary institutions you’ve attended are necessary to enroll at Valencia College. If you’ve earned college credits by examination—such as Advanced Placement (AP) or College Level Examination Program (CLEP)—you’ll need to provide the official examination score reports for evaluation. If you attend another institution after Valencia College, you’ll need to provide that school with a transcript listing the courses you completed here.

Active Students

You are considered an active student if you have registered for at least one course within the last two years.

You must submit your Official Transcript Request through your Atlas account. For assistance with your Atlas account please visit an Atlas Access Lab.

Inactive Students

You are considered an inactive student if you have not registered for any courses in the last two years.

Inactive students who are unable to access your Atlas account may setup a Parchment account to request your official transcripts.

Transcript Requests

Official transcript requests are made through your Atlas account. If you are currently enrolled in classes or are planning to graduate at the end of the term, be sure to select “Hold for Grades” and/or “Hold for Degree” before the last day of the current semester to ensure the transcript sent is complete.

How to Request a Transcript

Log in to your Atlas account

  • Click on the Students tab
  • Click on the Valencia Transcript Request Form in the My Transcript section, and follow the instructions to complete your order.
  • Video Tutorial: Order a Transcript

Note: All transcript requests processed are sent electronically or via mail. Valencia College does not have a campus pick-up option.

Request Transcript


Virtual Answer Center

Call Enrollment Services


Standard Hours

Monday – Thursday: 8am – 10pm ET
Friday: 9am – 10pm ET
Saturday and Sunday: 9am – 5pm ET

Winter Break Hours

During the closure, you can call between 9am - 5pm for general assistance any day except Christmas Eve, Christmas Day, New Year’s Eve and New Year’s Day.

Thanksgiving Break Hours

Wednesday: 8 am - 5 pm ET
Thursday: Closed
Friday: 8 am – 5 pm ET
Saturday: 9 am – 5 pm ET
Sunday: 9 am – 5 pm ET

Delivery Options

Electronic Transcript

The official PDF transcript is certified by a digital signature and security characteristics. Each page of the transcript contains the signature of the registrar, and the college official seal.

The official PDF transcript is delivered to an email address of the recipient designated. Although PDF transcripts are common, please verify that the recipient will accept an electronic transcript prior to your order.

NOTE: When requesting your transcript, some institutions prefer transcript to be sent via an electronic data interchange, EDI. If you would like to change the EDI default preference, you will have the option to do so.

Paper Transcript

The official paper transcript is printed on security sensitive paper and contains the institution seal and signature of the College Registrar. Paper transcript requests are processed daily. FedEx and international requests are permitted, with additional fees. (For details read FAQs.)

  • Transcript requests that require a form can be directed to The form (PDF only) must be attached within your order request.
  • Requests that require Notary or Apostille stamps require a paper submission.

NOTE: Notary / Apostille transcript requests may take additional time for processing. You will be contacted by the Records office once your order is complete.

Paying for Transcripts

Transcript Fees and Payment

Transcript fees must be paid online using a credit or debit card during the ordering process.

For additional questions related to transcript requests, payments and authorizations, please reference: Transcript Ordering Services.

NOTE: We are unable to accept in-person cash payments at the campus Business Office locations.

Lake Nona Student Services

Waiver of Transcript Fee

Valencia College is authorized to waive transcript fees for students or alumni who are active-duty military, honorably discharged veterans of the United States Armed Forces, or spouse or dependents are eligible for a transcript fee waiver (Florida House Bill 171).

You must be confirmed as active-duty military, honorably discharged veteran, spouse or dependent. Previous Veteran students who have used VA education benefits do not need to submit proof of Veteran status.

NOTE: The waiver will not cover expedite shipping, and international fees.

Processing Requests

Valencia College cannot process requests submitted via e-mail, fax or over the telephone. Both Federal and State laws on student privacy require that we have your original signature on the request.

We are unable to fax official transcripts. Additionally, certain hold types prohibit us from issuing a transcript.