OUCampus Troubleshooting

Common issues

OUCampus is slow

  • We recommend having no more than 4 tabs of OU Campus open at a time, it is known that having more than 4 tabs open can cause slowness. Support article

Email Link Disappears

  • Email link is lost when creating a new paragraph and pasting content below it.  Use the "insert mailto link" toolbar button in JustEdit, it adds the ?subject= parameter, and this protects the href from being lost. Screencast Video

Gadget: Page Analytics not available

  • Please submit a ticket with OIT Service Desk to request analytics setup.