Banner Suite Cloud Move

The college’s ERP system, Banner, provides the College with an integrated system managing information about all people affiliated with Valencia College. This system is required to conduct the business of the college and includes admission, registration, grades, financial aid, student accounts receivable, human resources, payroll, accounting, budgeting, and procurement. The data in Banner is the college’s system of record-processing data to and from many other Valencia systems such as Canvas and SAS.

Because of the closure of most college facilities and the adoption of a model of predominately-online instruction due to COVID-19, it has become increasingly important to enhance remote access to Banner for our students, faculty and staff. A major enhancement will be realized by moving from our current practice of maintaining a data center onsite to maintaining a cloud based data center supported by external information technology firms. Following are some of the strengths and opportunities offered by a cloud based approach.

  • Information Security – Enhances information security by taking advantage of the security commitment and expertise of Amazon Web Services.
  • Strategy/Innovation – Focuses the College on long-term strategic information technology needs and connects data and services using flexible cloud tools and environments resulting in new and innovative processes. It enables our employees/students to work/learn remotely and provide for better student experiences. It also increases speed to launch by reducing procurement and deployment of hardware.
  • Cost Reductions –Reduces the need for high cost equipment such as servers, storage hardware and back up hardware and allows the college to grow seamlessly. It improves capacity to handle demand at high volume times like the first week of the year that impacts student learning. It will also provide operational savings.
  • Business Continuity –This initiative will improve reliability against the many uncontrollable events affecting the College such as hurricanes, power outages and internet interruptions. It enhances our protection against physical disasters and eliminates the need for information technology personnel to drive into the campus during high-risk times.

TITAN Cutover Timeline

Timeline still under construction.  Check back here for updates.

Frequently Asked Questions

Will Atlas be down for the entire Move to the Cloud Downtime?

No. Atlas will be down for a shorter period of time but we do not have the duration or timing yet.

What applications/systems will be affected by the Move to the Cloud Downtime?

Atlas, the Valencia College website, the Valencia Foundation website, Banner and all Banner-related systems.

Will I be able to access Canvas?

Yes.  However, roster changes will not be refreshed during the Move to the Cloud Downtime.  

Drop/Adds and grade postings will not be updated in Banner during the Move to the Cloud Downtime; they will ‘queue up’ and post once the Downtime ends.

Will email be accessible?

Yes.  If you use the web-based version of Office 365, please use

Who should Students contact for assistance during the Move to the Cloud Downtime? 

Please contact the Student Helpdesk at or 407-582-5444.

Continuing Education students should contact the Continuing Education Student Support office at 407-582-6688.  

Who should Faculty and Staff contact for assistance during the Move to the Cloud Downtime?

Please Submit a Help Ticket to the OIT Service Desk.

Will the Valencia College Shares drive be available during the Move to the Cloud Downtime?

Yes and no existing data or files will be affected.

Will Office 365 applications such as TEAMS, Word, Power Point, and Excel be available during the Move to the Cloud Downtime?

Yes, all will remain accessible.

Will Zoom be available during the Move to the Cloud Downtime?


If I have questions not answered here, where can I send my questions?

Please email your questions to



Additional information is coming in the weeks ahead. Check back here to keep up to date with the plan for our move to the cloud.