Enrollment Questions

You have questions.

We're here to help.

Whether you’re just getting started or want to finish your degree, you might have a few questions. Take a look below, and if you don’t find it here, we’ve got you—get your questions answered at First Stop.

QUESTIONS?
GET ANSWERS.

Call Enrollment Services

407-582-1507

For general enrollment questions, assistance is available at First Stop.

First Stop

Standard Hours

Monday – Thursday: 8am – 10pm ET
Friday: 9am – 10pm ET
Saturday and Sunday: 9am – 5pm ET

Summer Hours

Monday – Thursday: 8am – 10pm ET
Friday: 8am – 5pm ET
Saturday and Sunday: 9am – 5pm ET


Frequently Asked Questions

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Question Answer

Can I still apply Fall / Spring / Summer term?

Yes, you can apply now and keep moving forward with your education. Let's go -->

When is the registration deadline?

Register for classes by Sunday, Aug. 23 by 11:59 p.m. It’s important to know that registration is not complete until all fees are paid. Learn more about registration.

How do I apply for scholarships?

Always start by completing the Free Application for Federal Student Aid (FAFSA). There may be separate applications for individual scholarships. Take a look at our Scholarship page. International students should look here.

I want to know about the status of my financial aid – what should I do?

Visit this page for instruction about your Financial Aid Status.

How do I sign up for the tuition installment plan?

Login to MyVC: Click on the Business Office left-hand Tab, under Account Summary and Tuition Payment Options, click Click here to sign up for TIP and find the link to Sign Up for a Payment Plan.

When is the payment deadline?

The fee payment deadline is Friday, Aug. 14 by 5 p.m. Be sure to pay tuition by this date or you will be dropped from classes. Find out how you can pay.

How do I know what classes to register for?

Its best to develop an education plan that will reflect course requirements and specify the courses in which to enroll each term. You can create an education plan via My Education Plan in MyVC, and you should meet with a student success coach/counselor to review your plan.

I’m getting stuck when trying to register for classes – what should I do?

First Stop staff are ready to help. Visit First Stop.

How do I buy my books?

Books are available at through the Campus Store. If you need assistance or want to purchase books with financial aid, visit the Campus Store website. Students at Downtown Campus should visit this bookstore.

My class is online – when does it meet?

Classes online will have flexible schedules, check with your professor. Some classes (Real-Time Virtual) have designated days and times to meet, just like you would come to campus to attend class. Specific course information can be found in MyVC, on the My Registration tab. Take me to MyVC or learn more about classes online.

How do I access my online class?

Canvas is the tool used to deliver classes online—it uses the same username and password used to access MyVC. Login to Canvas.

How do I access tutoring?

Valencia College offers tutoring via Zoom online as well as on-demand options. Tutoring schedules vary by term and subject area. Check out Learning Support or  go to online tutoring.

What if I am an international student and need help?

Take a look at our FAQs. If you don’t find an answer there—we’re here for you, call 407-582-5400 or connect with the International Student Services team.

What do I do if I can’t get someone to respond to my email?

First, make sure to check your VC email for a response—that’s how we’ll typically respond. Otherwise, reach out to us at 407-582-1507 and connect with a First Stop advisor. You can also visit the student services page.

How do I register for classes?

View this video that walks you through how to register for classes.