Multi-factor Authentication
Valencia College currently uses multi-factor authentication (MFA) to access Office 365 applications, such as Outlook email, Microsoft Teams, and OneDrive. MFA is a security feature that verifies a user’s identity with a second credential beyond a user’s password, adding an extra layer of protection.
Microsoft is updating its authentication process, making the Microsoft Authenticator App the default method of authentication. This change is being implemented by Microsoft to reduce the risk of unauthorized access to academic and personal data.
Strengthening Our Information Security
As we continue to strengthen College information security, the Microsoft Authenticator app will be required to access Valencia College systems, including Atlas, Banner, and Canvas in addition to Microsoft Office 365 and Outlook email.
To prepare for these improvements, take the following steps before Sunday, November 12:
- If you have not yet downloaded the Microsoft Authenticator App, follow these directions to add or update your multi-factor authentication method. A link to download the app is included in the directions.
- If you have already downloaded the app but currently have another method of authentication (such as text message, phone call, or email) as your default, complete the steps to change your default multi-factor authentication method to the Microsoft Authenticator app. This will make the app your default method to authenticate when signing on to Valencia College systems.
Technical Support
For assistance downloading and setting up the Microsoft Authenticator app as your default method for multi-factor authentication, contact:
Student Help Desk: 407-582-5444
(Monday – Thursday, 8 a.m. – 6 p.m. and Friday, 8 a.m. – 5 p.m.)
Or visit the on-campus Atlas Access Lab
Employee Help Desk: 407-582-5555
(Monday – Friday, 7 a.m. – 7:30 p.m.)
Important
Users who do not update their settings before the change will be prompted to set up and use the Microsoft Authenticator app prior to accessing Atlas, Banner, Canvas, and Microsoft Office 365. Please take steps today to maintain your access and help protect your data and Valencia College information systems.