V-etiquette
Proper v-etiquette During Video Conferencing (Desktop)
- When using the directory from your desktop software you can only make a point to point call.
- For multi point conferences, the conference must be scheduled through Tandberg Management Suite (TMS). Please reference the procedure document.
- Before the conference begins, reduce any sources for background noise that may interrupt your call (i.e. any telephone, TV, music from your PC/laptop, fans, etc.).
- Try to avoid lighting that points at the camera lens.
- After the connection has been established, check to make sure your audio, video and camera angle are OK.
- When speaking look at the camera and speak clearly; do not shout
- Remember you are always on camera, even when you are not speaking
- Wear conservative clothing such as blue or black; avoid white, red, or patterns such as plaids and stripes. This can be too busy for the camera.
- Be yourself. Try to create a comfortable atmosphere
- Have the phone number for the campus AV department in the event support is needed.
Proper v-etiquette During Video Conferencing (Multi-Point)
- Before conference begins, hand out v-etiquette papers and discuss each item.
- When the conference begins, have each site introduce the participants
- Remote sites should mute their microphones
- Do not speak until properly addressed
- Reduce or eliminate any background noise (i.e.fans, shuffling papers, turn cell phones to vibrate, etc.)
- When speaking look into the appropriate camera and speak clearly, do not shout
- Have an agenda and stick to it
- Appoint a meeting facilitator, he or she would be responsible for muting and un-muting the microphone and changing camera angles
- After addressing the audience, allow time for remote sites to respond one at a time
- Based on the size of the audience, have a seating arrangement in mind before the conference begins. (i.e., auditorium seating, town hall, horseshoe table, etc.) This way the camera presets can be made ahead of time.
- For multipoint conferences have a sign identifying your ampus/location
- Assume you are always on camera, even when you are not speaking
- Wear conservative clothing such as blue or black; avoid white, red, or patterns such as plaids and stripes. This can be too busy for the camera
- Be yourself. Try to create a comfortable atmosphere
- Have the phone number for the campus AV department in the event support is needed.
DOs and DON'TS
DOs | DON'TS |
---|---|
DO pre-plan | DON'T make distracting sounds |
DO speak clearly | DON'T make distracting movements |
DO keep body movements to a minimum | DON'T cover the microphone |
DO move and gesture naturally | DON'T interrupt other speakers |
DO maintain eye contact | DON'T carry on side conversations |
DO dress appropriately | DON'T wear noisy jewelry |
DO apply cosmetics subtly | DON'T arrive late |
DO mute your microphone when not speaking |