Office of Information Technology

Information Security

Report an Information Security Incident

An information security incident is an event that compromises the confidentiality, integrity, or availability of an information asset (like personal data), an information resource (like a computer, the college network, or your username and password).

All suspected information security compromises or suspicious cyber activity should be reported. Please contact the OIT Service Desk at either 407-582-5555, via email at OITServiceDesk@valenciacollege.edu, or on the web to report a potential incident.

If your computer or mobile device has been lost or stolen, please first report the incident to Safety, Security, & Risk Management, then contact the OIT Service Desk.

Phishing Emails

"Phishing" is a term used to describe scams designed to steal your identity. Scam artists try to obtain your personal information - passwords, credit card numbers, account numbers, birthdate, or other information - by impersonating a person or company you trust.

If you receive a suspicious email, avoid responding to such emails, opening any attachments or clicking any of the links they may contain and report the phishing email by forwarding the email message to the OIT Service Desk at oitservicedesk@valenciacollege.edu and then delete the original phishing email message.

If you have clicked on any links, opened any attachments and provided your username and/or password, please reset your password immediately by logging into Atlas and clicking the "Change Password" link in the Atlas Tools section under the My Atlas tab.