The Answer Center (known as "First Stop" at the Downtown Campus) should be your first stop in seeking answers to many of your questions. At the Answer Center you will find cross-trained Student Services Advisors knowledgeable with admissions, financial aid, advising and many other areas. They are available to work with you on a walk-in basis.
The Answer Center assists individual students in reaching their educational goals by incorporating the LifeMap model using a holistic, student-centered approach.
Answer Center Advisors are there to guide students from application to graduation. They have the ability to:
- Clarify initial educational goals
- Follow up on the admissions process
- Review and determine financial aid needs
- Describe the assessment process and direct students to preparation materials
Hours & Locations
Monday - Thursday: 8 a.m. to 6 p.m.
Friday: 9 a.m. to 5 p.m.
First Stop in UnionWest 105
Bldg 5, Rm 211
Lake Nona Campus
Bldg 1, Rm 149
Bldg 2, Rm 105
SSB, Rm 106
Winter Park Campus
Bldg 1, Rm 206
Federal statutes require colleges to protect the privacy rights of student records. Valencia College does not fax documents to institutions, agencies, or individuals because documents transmitted utilizing fax technology cannot be secured. Additionally, most institutions do not consider documents sent to them via fax as official records.