This page is intended to provide timely information and resources regarding academic and immigration advising to international students under F-1 visa status during the Coronavirus 2020 (COVID-19) outbreak.

ISS Virtual Assistance and Advising Hours

International Student Services (ISS) is committed to providing high quality support and advising services remotely as the world responds to this worldwide health crisis. Due to the ongoing COVID-19 situation, our offices are physically closed in order to ensure the health and safety of our students, faculty, and administration.

Virtual Office Hours

The ISS Office remains fully operational with regular business hours.

Monday through Friday
8am – 5pm

Frequently Asked Questions

International Students Coronavirus FAQs

Learn More


Virtual Advising

Virtual Walk-in Hours via Zoom:
Meeting ID: 815 628 085

Monday, 1pm – 4pm
Tuesday, 9am – 11:30am
Wednesday, 1pm – 4pm
Thursday, 9am – 11:30am
Friday, 9am – 11:30am

Virtual Advising Appointment via Zoom

If you would like to schedule a virtual appointment with an advisor, please click here. You will receive a confirmation email that includes a Zoom link. At the time of your appointment, click on the Zoom link to connect with your advisor. You can communicate with your advisor using microphone or chat.

Ways to Stay Connected

If we miss your call, please leave a voicemail that includes your name, VID, short description of your inquiry, and a phone number where we can reach you. A member of the ISS team will return your call as soon as possible.

Keep Learning

Resources for Students Moving Online.

Grade Options

Valencia College is introducing new optional grades to limit COVID-19’s disruption to your academic plans.


International Student Service (ISS) offers a simple and convenient way for Valencia College international students to create requests and obtain services.