IMPORTANT: Please arrive alive. Do not access our virtual services while driving.

Student Support Services

Wherever you are, we’re here for you.

Do you have questions about enrolling at Valencia College? We are here to help! Our advisors can answer your questions about admissions, financial aid, assessment, transcripts, residency, advising, registration and more.

Ready to connect? There are lots of ways to speak with an advisor, including through Zoom, an on-campus meeting, phone and email.

Call us

Give us a call to connect with us over the phone!

  • 407-582-1507
  • Office Hours:
    Monday – Thursday, 8 a.m. to 6 p.m.
    Friday, 9 a.m. to 5 p.m.

Meet one-on-one with the first available advisor for individual assistance through Zoom. Make sure you have access to a computer, tablet or smart phone with an enabled microphone. You don’t have to have a webcam to participate, but you are welcome to use one if you would like.

You will need to have downloaded the Zoom app to your smart phone/device to connect.

Note: During times of high volume, our scheduling queue may close when our capacity to serve students admitted into the virtual lobby has been met.


Come talk to us at our Downtown, East, Lake Nona, Osceola, Poinciana, West or Winter Park campuses.

Please note: on-campus services are by appointment only.


If you have a question and need enrollment or advising assistance, you can email us. We’ll do our best to respond to all emails within two business days.