Exchange Outlook Network Services FAQs
- The Atlas email account (firstname.lastname@example.org) provides faculty, staff, & students with a mailbox, calendaring, collaboration, blogging, photo sharing, event planning, instant messaging tools and much more!
- Microsoft Unified Messaging is a subcomponent of Microsoft Outlook Email and provides several new features and enhancements, such as the ability to receive and listen to voicemails directly from your Outlook email inbox. See the QuickStart guide below.
Basic Client Settings for Student Email Account
For the Outlook Client (2007, 2010 & 2013) or Outlook Express, use the control panel
in Windows to add a new “Profile”
OS includes, but not limited to: Windows 8, Windows 7, Windows XP.
- Enter you email address, email@example.com
- Enter your Atlas password
- Auto-discovery should find and connect to your account
What is my I: Drive?
Every full time faculty and staff member has what is called the "I: Drive", also known as a home drive or home folder. This is space allotted to you on the Valencia AD Network for you to store business related files and documents. Anytime you login to a MS AD Window-based computer, your personal I: Drive will automatically be available for you to access.
Forwarding Office 365 email
Settings for Redirect Office 365 Atlas email to Outlook.
Filter Office 365 email
Settings for filtering Office 365 Atlas in the Deleted Items folder.
What is OIT doing about
Block Known Spammers
We block known spammers from sending email to Valencia. We reject connections from mail servers that are listed on a particular set of "Remote Block Lists" (RBLs). This list is maintained by a widely respected non-profit organization. Anyone sending from a RBL listed server will not be able to sent to Valencia and will receive a "failed delivery" message. This message also includes instructions about how to get off the list. If someone has been improperly listed, he will be made aware of the problem and have an opportunity to fix it.
One technique which has seen great success is known as "greylisting". This mechanism causes senders to delay their messages in a manner which complies with accepted email standards. Spammers generally are unable to cooperate, and therefore their messages are not accepted.
As a result of our greylisting efforts, you may notice some delay in receiving expected messages, particularly in the period immediately following activation. Most of the time, these delays should be minimal, and they should only apply to the first message you receive from a particular correspondent. Please let us know if you experience any lengthy delays in received expected messages.
OIT checks incoming email to try to determine if it is spam. We have two methods to help you filter spam from your Inbox into a separate folder. No automated technique can determine with 100% accuracy if a message is spam. Check your spam folder regularly for legitimate messages that were incorrectly marked as spam, as well as to delete the actual spam.