Hurricane Help

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Here are some frequently asked questions about assignments, deadlines and campus operations.

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Valencia College News

Frequently Asked Questions

Dorian FAQs

How long will Valencia College be closed?
In an effort to keep the Valencia community safe during and following Hurricane Dorian, the College will remain closed through Thursday, September 5, 2019, and will reopen on Friday, September 6, 2019. We will advise if we are unable to reopen on Friday as soon as possible. All classes and events are canceled, and all non-essential employees should stay home. Please do not return to work unless you are authorized. Only designated employees are permitted on campus.


What should I do about assignments that are due while the college is closed?

Students will not be expected to submit academic assignments during the official College closure. Students who have the time and ability to complete their coursework are encouraged to do so. Upon returning to class, students are advised to check with their professors for guidance on deadline extensions.

Where am I supposed to get an update on my class or course?
The college has asked professors to post an update in their Canvas courses which includes the closure dates and that class assignments will be due after the college reopens. This will help to answer those routine questions that students have regarding their assignments.

What about online classes?
When the college cancels classes, online classes are canceled too. Students who want to work on assignments during the closure may still do so; Canvas will remain active for their use.

How should I contact my professor?
Please contact your professor through Canvas.

The drop-refund deadline has passed. Can I still drop a class and get my money back?
The drop-refund deadline has been extended. You can drop a class for a full refund until 5:00 pm, Friday, September 6. If you do not drop courses by Friday, September 6 at 5:00 pm, even if you have an outstanding balance or do not attend class, you will remain responsible for paying for those courses.
 

Will refunds due Sept. 20 be impacted?
The refund process will begin as originally scheduled on September 20. For detail, see the Fall 2019 disbursement schedule.

Can I still pay for my classes?
Payment for classes is due the same day you register; however, we will have one final deletion for non-payment on Friday, September 6 beginning at 5:00 p.m. Remember, it is your responsibility to drop a class from your schedule that you no longer want to take or you will be held financially responsible for the course.

Will this impact the Tuition Installment Plan (TIP) program?
No. You can still register for the Tuition Installment Plan (TIP) program through Tuesday, September 3. 

Tuition Installment Plan (TIP) registration ends September 3. To sign up for the plan, there is a $40 enrollment fee and a 50% required down payment of tuition and fees. Students with an existing contract have until September 4 to increase or decrease funds or to terminate the contract. If you have further questions, you can contact the plan’s administrator, Nelnet,at 1-800-609-8056, when they reopen for business on Tuesday, September 3. 

The last day to purchase books under Tuition Installment Plan (TIP) contract has been extended to September 9.  Payment for bookstore purchases charged under the Tuition Installment Plan (TIP) contract between September 6-9 will be payable directly to Valencia College instead of Nelnet. If you need additional information, please contact:
 accountsreceivable@valenciacollege.edu.

Any update on closing Friday?
At this point, the college will be closed through Thursday evening. We’ll carefully monitor weather conditions as well as other factors such as power loss and will post updates as soon as they become available.


What will be the bookstore hours on Friday and Saturday?
The bookstore will open at 7:00 am on Friday at West, East and Osceola campuses. It will open at 8:00 am at Winter Park, Lake Nona, and Poinciana campuses. All campuses will be open Saturday from 9:00 am to 2:00 pm.

Can I still use my Tuition Installment Plan (TIP) in the bookstore?
Yes, we will extend Tuition Installment Plan (TIP) purchases through September 9.

Can I still place an order online for my books?
Yes, we are staffed to accept your online orders and you will receive an email once your order is ready for pick up.

What if I’m enrolled in a Language or Accelerated Skills Training course through Continuing Education?
Please plan on returning to class at your normal schedule once the college reopens.

 

UnionWest:

I live in UnionWest and am trying to figure out if I should stay here during the hurricane.
Students who live on campus are encouraged to stay at safe off-campus locations, if possible. Students who choose to stay will be able to remain in their rooms.

I’m a UnionWest resident and am staying here during the hurricane. How can I get food?
We advise you to stock up on food for the closure. You can take a free Lymmo bus (Lime Line) from the campus, switch to the Lymmo Grapefruit line on Central Boulevard and ride the Grapefruit line to the Publix by Lake Eola (at the intersection of Central Boulevard and Lake Avenue. Map: https://www.golynx.com/core/fileparse.php/147446/urlt/LYMMO-Map-Alone-082519.pdf

I’m an employee and my home is in danger of flooding. Can I come to campus?
The college does not serve as a shelter during hurricanes. If you need to find a shelter, please visit http://www.ocfl.net/EmergencySafety/Shelters.aspx#.XWl3KGaZPuQ for a list of shelters in Orange County or here for a list of shelters in Osceola County.
https://www.osceola.org/agencies-departments/emergency-management/shelters/

Can I park my car in the parking garage on East Campus?
Sorry, but the Orange County Sheriff’s Office uses the Valencia East Campus parking garage to stage vehicles and officers during a storm so they can respond quickly to emergencies in the surrounding area.