Student Support Services

Get the support you need to succeed at Valencia College. Academic advisors and counselors are available to assist with career and educational planning, academic and personal challenges, transferring to a university and more. Current Valencia College students can get help on a drop-in basis at any Student Support Services office. In addition, A.S. and A.A.S. students will be assigned to a Career Program Advisor who can provide program-specific academic advising.

We also offer specialized advising services for:

The Answer Center

Even before you become a student at Valencia College, the Answer Center is there for you. It should be your first stop for questions about admissions, residency and financial aid. The Answer Center has locations on every Valencia College campus and provides help on a drop-in basis.

New Student Experience Course

This course is designed to assist students in formulating their purpose in life. Through self-discovery, students will investigate their interests, strengths and personal values that align with their educational and career goals. Emphasis is on orientation to college, student success skills and the development of an individualized education plan.


Valencia College has a library on each campus, offering a wide variety of educational resources—from books and periodicals to eBooks, CDs and videos. The libraries also provide computer workstations for accessing the Internet and over 140 online databases. Librarians and other qualified staff are available to help you with research, reference documentation, interlibrary loans and learning technologies.

Online Resources

In addition to free Wi-Fi and campus computer labs, students have access to Atlas, our online learning community. You'll receive your own Atlas account where you can check email, register for classes, access admissions and financial aid records, and connect to educational and career planning resources.


Virtual Answer Center

Call Enrollment Services


Standard Hours

Monday – Thursday: 8am – 10pm ET
Friday: 9am – 10pm ET
Saturday and Sunday: 9am – 5pm ET

Winter Break Hours

During the closure, you can call between 9am - 5pm for general assistance any day except Christmas Eve, Christmas Day, New Year’s Eve and New Year’s Day.

Thanksgiving Break Hours

Wednesday: 8 am - 5 pm ET
Thursday: Closed
Friday: 8 am – 5 pm ET
Saturday: 9 am – 5 pm ET
Sunday: 9 am – 5 pm ET

Need Help?

For general enrollment questions, assistance is available through our virtual Answer Center or by contacting Enrollment Services.