Advising Center Locations

Academic planning and support is available on a drop-in or appointment basis at all locations, ensuring you can access support no matter where you take classes. Services are available both on-campus and virtual for students who are unable to visit us on campus. We look forward to seeing you.

Advising ServicesLocationsNew Advising ModelDegree Pathways
On Campus Services

Connect with Your Assigned Student Success Coach

Have a question about your degree pathway, academic planning, or student support services, contact your Student Success Coach.

Schedule an Appointment

Email or schedule an appointment with a Student Success Coach.

Contact My Success Coach  
Drop-in

Drop-in services are available during regular business hours. Wait times may vary.

All Locations  
On Campus Office Hours

Monday – Thursday: 8am to 5pm
Friday: 9am to 5pm

Locations

Downtown Campus

  • First Stop, Rm 105

East Campus

  • Bldg 5, Rm 210

Lake Nona Campus

  • Bldg 1, Rm 149

Osceola Campus

  • Bldg 2, Rm 140

Poinciana Campus

  • Room 101

West Campus

  • SSB 110

Winter Park Campus

  • Bldg 1, Rm 206

Virtual Services

What to Expect

  • Sign in to the Virtual Advising Center and choose the Advising Center department.
  • Enter your student Valencia ID (VID). If you don’t have a VID yet, click “Don’t have a student VID number yet” and fill in your information.
  • Select the reason for your visit from the drop-down options listed.
  • Enter your cell phone number so that we can update you while you wait.
  • You will be placed in a virtual line. Be sure to monitor your phone or device for updates.
  • When it is your turn to be seen, we will send you a Zoom link for your meeting.
  • Click on your Zoom link as soon as you receive it to meet with an advisor.
  • You will have 3 minutes to join the space before we need to call the next student, so be sure to have your phone/device close by and be ready to log in.
  • After the meeting, select leave meeting to exit the Zoom space.
Important Notes
  • Please have a photo ID available for your visit.
  • Proper dress required: If you use a webcam to interact with a student success coach, you must dress appropriately — just like in a traditional, face-to-face meeting.
  • When connecting with the Virtual Advising Center, you must fully engage with a student success coach. You should not visit the Virtual Advising Center while driving or engaging in activities that limit your attention during the session.
Virtual Hours

Monday – Thursday: 9am to 6pm
Friday: 9am to 5pm

First Available Student Success Coach

Connect with the first available Student Success Coach. Wait times may vary.

Sign into the Virtual Advising Center
Using Zoom

Before joining the Zoom session to connect with us, make sure you have access to a computer, tablet, or smartphone with an enabled microphone. You do not have to have a webcam to participate, but you are welcome to use one if you would like to do so.

You will need to download and install the Zoom app to your smartphone/device to connect.

Download Zoom App
Virtual Advising

The Virtual Advising Center is for students who cannot visit a campus or schedule an appointment during business hours. When you access this service, you will be connected virtually to the first available advisor. Please know that the wait time varies depending on the time of year. You must download the Zoom app to your device or smartphone to connect.

What to Expect

  1. After clicking on the Sign in to the Virtual Advising Center button, you will be asked to choose which department you would like to sign in to. Select the Advising Center.

  2. Next, you will be asked to enter your student Valencia ID (VID). (If you don’t have a VID yet, click “Don’t have a student VID number yet” and fill in your information.)

  3. Then, you will select the reason for your visit from the drop-down options listed.

  4. From there, you will be prompted to enter your cell phone number. We can text you updates while you wait, so we highly recommend including your phone number.

  5. Once signed in, you will be placed in a virtual line – be sure to monitor your phone/device for updates.

  6. When it is your turn to be seen, we will send you a unique Zoom link for your meeting.

  7. Click on your Zoom link as soon as you receive it to join your advisor’s virtual office.

  8. You will have 3 minutes to join the space before we need to call the next student, so be sure to have your phone/device close by and be ready to log in.

  9. You will meet one-on-one with an advisor for individual assistance.

  10. At the conclusion of the meeting, you will select leave meeting to exit the Zoom space.

Virtual Hours

Monday – Thursday: 9am to 6pm
Friday: 9am to 5pm

First Available Advisor

Connect with the first available advisor.

Sign into the Virtual Advising Center

Frequently Asked Questions

Question Answer
Why is this change being made? Answer
What is involved with this change? Answer
Does this change the job responsibilities of those in this role? Answer
Is additional training required for those in this role? Answer
Can students continue with their current Advisors? Answer
How does this change the scope of services offered by the Advising Center? Answer