Getting Help

Apps and Internet Resources



You can download a mobile app for Canvas on your cellphone. However, please note that the college does not recommend using your phone or mobile device to take quizzes or tests. Find more information on Canvas Apps.


Microsoft Office 365

All students at Valencia College also have access to Microsoft Office365, which provides online access to Office applications (like Word, Excel, PowerPoint, and OneNote) and other classroom tools. Download the Office 365 app. 



If you have a computer but no internet service, free Internet is available to people who do not already have it: Charter Communications will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. To enroll call 1-844-488-8395. Installation fees will be waived for new student households.

Additional Resources

We know this is a stressful time, but we’re determined to get through this with you. Below are additional links to resources and articles that may help you.

Tips to be Successful in Online Course

Online Tutoring

Connect live with a Valencia College tutor.

Get access to live assistance from a Valencia College tutor and access to other online tools and resources. Times may vary by course and/or subject, which will be indicated in the title of each tutoring session, yet you have numerous options available to support your learning.

Distance Tutoring

Connect live with a Valencia College tutor.

Other Resources

Canvas Resources

Technology Training

Financial Counseling