Resolution of Disability Related Issues or Problems

The Office for Students with Disabilities at Valencia College is committed to ensuring equitable access and support for all students with disabilities. While we strive to provide the highest quality services, we understand that even with the best efforts of everyone involved, problems may arise.

If you experience a problem related to your disability accommodations or services, please follow these steps:

• Reach out to our office as soon as possible to discuss the issue.
• If the concern is not resolved to your satisfaction, you may request a review by the Director of Students with Disabilities.

The College will make every effort to resolve conflict by informal means. Throughout any of these procedures you should expect to be treated with respect and dignity, receive a timely response, and have the issues handled in a confidential manner as guided by federal law. The College expects students to bring up any problems early, give clear and detailed information, follow applicable procedures and be respectful of the people who are involved.

Formal procedures for appealing administrative and academic decisions ( 6Hx28:8-10 Student Academic Dispute and Administrative Complaint Resolution) can be found in the Valencia Policies and Procedures.

Information and online forms can be found on the Student Dispute Resolution site.

Department of Education's Office for Civil Rights

Students may also file a complaint via the following