Frequently Asked Questions
Office for Students with Disabilities
I have an IEP from my high school. Isn't that enough to get me services at the OSD?
Typically it is not sufficient documentation. Depending on the documentation in that IEP, we may or may not be able to provide services based on the IEP. Colleges may set reasonable documentation requirements, specifically if the disability does not present an obvious impact. Please review the following information: Students with Disabilities Preparing for Postsecondary Education: Know your rights and Responsibilities
What documentation do I need to provide?
Depending on the disability, the documentation requirements vary. Please review the Valencia College Documentation Guidelines.
If there is a cost to secure this documentation, who pays for it?
The cost is considered to be part of the cost of going to college and in fact, can be counted in the FAFSA application as a college related cost. Thus, the student is responsible for providing OSD with the appropriate documentation. Valencia does provide to students a counseling service through Bay Care. This may be a resource for you to obtain documentation, depending on the disability. Vocational Rehabilitation may also be another resource to obtain the required documentation.
Must I go through the OSD process? Can't I just talk to my professors individually for accommodations?
Professors at Valencia are well informed that they are not required to provide any accommodations unless the student registers with and provides appropriate Letters of Accommodation from the OSD.
I want to try it without accommodations first but if I have problems, can't I just come back and get help from OSD?
Of course, that is the student's option. However, understand that we can't go back and re-do any grades, assignments, etc. Often also it takes about a week or more to set up the services. Plan ahead.
What are my options if I do not have a standard high school diploma?
If a student does not have a standard high school diploma, we highly recommend that the student consider returning to high school, if that option is open to him/her or consider taking the GED. There are schools in the area that provide GED Prep courses such as Orange Technical College and Seminole State College. Students with special diploma may be eligible to take certain courses as a provisional student or personal interest on an audit basis here at Valencia but they cannot be degree seeking or eligible for financial aid.
What kind of accommodations does the OSD provide?
Under the federal laws and regulations, we provide modifications, academic adjustments, and auxiliary aids based upon the disabling condition and the documentation provided to us. We cannot provide accommodations that alter the essential functions of a program. We can, however, review the documentation and speak with the student about what types of accommodations have helped in the past and are supported by the disability documentation.
Can I come to OSD for Academic Advising or other Valencia related needs?
Absolutely! We encourage students to register with OSD and utilize the advising services. While we cannot assist with all processes, we may be able to direct you to the appropriate help.
I signed the FERPA form for my parents. Does these mean they can register me in class and with the OSD?
While we welcome parents and their assistance in the student's success, we cannot conduct business on the student's behalf with any third party. Thus as the college student, you must participate in the process. We can share certain information with them but they cannot conduct business on your behalf.
I'm a client of Vocational Rehabilitation and need some help getting through their process. Can you all help me?
OSD will assist you in faxing the required information to your VR counselor; understand that some of the required information is available through your MyVC account. If you have complaints about VR or need assistance with the process you can contact:
- 866-515-3692
- ombudsman@vr.fldoe.org
- Website
Will my transcripts reveal that I am registered with the OSD or otherwise indicate my disability?
No!
What do I do if my professor doesn't give me the approved accommodations on the letter from the OSD?
Be sure that the professor received your OSD Letter of Accommodation and then immediately notify our OSD advisor or the Director. OSD will contact the professor and resolve the problem. It is the student's responsibility to inform OSD.
Can I get a tutor?
Each campus has onsite learning support centers and there are tutors available online through your MyVC account. The OSD doesn't provide tutoring services; if you need accommodations to access tutoring services, please inform your OSD advisor. All students can utilize the tutoring centers; there is no additional cost for tutoring services.