Online Remote Proctoring

Faculty Guide

Valencia has launched Honorlock, an online exam proctoring service, to promote  academic integrity within the online learning environment. Included in our suite of learning and assessment strategies, Honorlock can help ensure the authenticity of student work. Tools such as Honorlock, Unicheck, Respondus Lockdown Browser, and variable settings within Canvas Quizzes should be integrated within a framework of academic integrity within the course. Key elements include:

  1. Clear and well-communicated course policies and expectations regarding academic integrity.
  2. The introduction of academic integrity as a core value.
  3. Authentic assessment and assessments aligned to outcomes and activities.
  4. Scaffold assessments so students have multiple opportunities to practice and receive feedback, with a combination of low-stakes introductory activities and summative assessments throughout the course.

The student experience 

Honorlock is an on-demand online remote proctoring program integrated in Canvas Quizzes. Before beginning the exam, students will be asked to verify their identity by showing appropriate photo identification. After verifying identity, students will be asked to scan their room and workspace prior to beginning their exam. Honorlock will record students via webcam, as well as record any screen activity. Honorlock’s system also has an integrity algorithm that can detect inappropriate search-engine use. 


The faculty experience

Faculty will establish their Honorlock settings before publishing their Canvas Quiz.  

Once an exam is complete, faculty can review the results, including the entire recorded test session, and a detailed incident report. This report will include “incident flags.” It is important to remember that these flags do not signify that a student has cheated. It is simply an indicator of something that the instructor may need to review (student leaving the testing area, the presence of non-permitted materials or another person in the room, student opening another browser tab, etc.). With this in mind, it is always important to remember to ask yourself whether this was an evident violation of the exam policy and expectations you shared with students. Please refer to the College’s policy on  Academic Dishonesty and  Student Code of Conduct.


Recommendations

The instructions below should guide you through preparing your students for online proctoring, including resources for student communication and materials they need to successfully complete a proctored exam.

Before the course begins: 

  1. Determine if online remote proctoring (Honorlock) is right for your course 
    • Are exams a required component of your class? 
    • Are proctored exams (either in class or in the testing center) a usual component of your class? 
    • Can you use alternatives to proctored exams?
  2. Communicate proctored exam requirements to students in your welcome email, syllabus statement, and in your Canvas course.
    • Syllabus Statement: Include information about online proctoring and your academic integrity policy in your syllabus.

During the first week of class: Prepare Students and Clearly Communicate Expectations
Many of our students may not have taken an online proctored exam. For this reason, it is important to prepare students and manage their expectations by providing adequate information early in the term. We suggest faculty complete the following:

  1. survey students to determine if each student has a computer with a microphone and webcam (integrated or plug-in webcam), and reliable Internet connection. For students who do not have access to a computer and/or webcam, refer students to laptop/webcam request form, or encourage them to contact Enrollment Services at 407-582-1507. To access survey the template, search Canvas Commons for “Online Proctoring First Week Survey.”
  2. post an announcement during the first week of class notifying students that online quizzes and/or exams will require online proctoring, the date of the first proctored quiz/exam, and a link to the Student FAQ.
  3. provide students a practice opportunity to experience online proctoring before the first test.  
  4. follow up with students who have not completed the practice test or did not have the required materials (computer, webcam, internet connection).

For questions regarding Office for Students with Disabilities accommodations, please contact: Office for Students with Disabilities (OSD).

 

Faculty Support

 

Learn About Honorlock:

  • Enroll in the self-paced Honorlock training to learn about the features and to practice taking an online proctored exam yourself. A self-enroll Canvas course for Honorlock Online Proctoring is available in the Canvas Commons by searching for the title “Honorlock Online Proctoring.”
  • Attend a just-in-time Zoom session. For the schedule on upcoming sessions, visit the Just-in-Time webpage.
  • Reach out to a member of the Teaching and Learning team for assistance, please use our Faculty Support Request.

Access Honorlock Support:

Support Hours

Honorlock support is available 24/7/365.

Support Access

Support access is built into Honorlock in real time. Faculty and students can contact support by live chat within the Honorlock window in Canvas, by phone (855-828-4004), and/or by email at support@honorlock.com.

Self Help

For answers to common questions on online proctoring, visit the Student FAQ page or Honorlock’s searchable knowledge base.