Student Services

The Student Services office provides developmental advising which includes life, career, and educational planning. We also help with interpretation of assessments, strategies to address academic and personal challenges, programs to encourage student success skills, assistance with understanding academic policies, preparation for university transfer, and financial aid assistance.

Helpful Resources

Check out these resources to help you with questions you may have throughout your Valencia College journey – from advising to getting involved around campus, we've got you covered.

The Tech Lending desk allows students to check out laptops with a Downtown Campus Student ID. Students can use the laptops in any study area on campus.

Study Areas are located:

  • 1st Floor Dr. Phillips Academic Commons building
  • 2nd Floor Dr. Phillips Academic Commons building
  • 3rd Floor Union West building
General Student Services

Learning Center

You can get the academic assistance you need, no matter your learning style. 

Downtown Campus Learning Center


Learning Support

Take advantage of the many learning support services available to you around each campus. Learning Centers provide a range of resources to help you succeed—from writing consultations to skillshops to computer labs.



Parking Downtown

Parking at Valencia College Downtown will require a valid permit at all times when parking on campus. 
UCF and Valencia College students will pay a fee for parking.

Parking for Downtown Campus

Frequently Asked Questions

Student Services

How can I submit required documents to Valencia College Downtown?
First Stop (known as "Answer Center" at other Valencia Campuses) is located on the first floor of UnionWest. Staff are available to answer general questions about admissions, enrollment, financial aid, etc. Forms can be submitted online in Atlas under "Student Forms".

Will I be able to submit payments at the campus downtown?
Payments will be online through the Atlas and myUCF portals. You may use the computers available on the first floor of UnionWest to access your portal.

Is there a library on campus?
Yes, there is a library on campus.

What offices will be on campus?

Where can I go to get help?
Start at the First Stop (Answer Center). Advisors will be able to answer many of your questions related to admissions, financial aid and advising.

Where do I get my student ID?
ID cards are issued at the UCF Card Services Center.

Is counseling available for downtown students?
Yes, through our partnership with BayCare, Valencia students can see a UCF counselor for up to 3 free visits at downtown.

What wellness services are available?
Downtown Campus offers primary healthcare services, a fitness and recreation center and more. For more information on health and wellness, visit UCF Well-being.


Are there on-campus job opportunities for students?
There are positions on campus through the Valencia college student employment program and some opportunities available through UCF. Through these opportunities, you’ll enhance personal and professional skills, including communication, collaboration and interpersonal skills. Find more information about Student Development Employment.

Campus Store

Is there a bookstore on campus?
Yes. Barnes and Noble will be the campus store, temporarily located at the Center for Emerging Media (CEM). Permanent location will be 323 N Parramore Ave.

How and where should I buy books and supplies?
You will be able to buy books, supplies and other items for downtown courses at Barnes and Noble. If you are attending classes at other Valencia College campuses, please go to the other campus store to purchase books.

Can I order my books online?
Visit the campus store website Some restrictions apply, ie. – Dual Enrollment students cannot order online.


What is required to purchase class materials?
Bring your class schedule and student identification when purchasing your class materials. The campus store staff is highly trained, knowledgeable and ready to support you with any questions or concerns you may have.

Can I place an order online for the campus store?
Yes, the Valencia College campus store will offer online ordering with the ability for you to pick up on campus or ship the items directly to your residence.

When does book buyback take place each semester?
Buyback occurs on specific dates, at each campus, during final exams week and the first week of classes every semester. Textbooks can be sold back to any campus location, regardless of where you purchased them. For current buyback dates and times, please visit the calendar.