Frequently Asked Questions
Holds
My records have a hold that prevents me from registering. I want to go back to school and register. What do I need to do?
On your Atlas account, you can view the description of any holds that you may have. Contact the originating office that placed the hold and speak with them directly. However, you must settle any financial obligations before you will be allowed to register. You can pay online via your Atlas account if your account has not be submitted to a collection agency. If your account has been submitted, you would need to pay the collection agency directly.
Will my hold be removed if I pay my debt through Atlas?
Financial related holds are removed from your account over night by paying online through your Atlas account. However, you may also email the Business Office at businessoffice@valenciacollege.edu (Please be sure to include your student identification number in your e-mail) or visit your campus Business Office to have the hold removed from your account.