Frequently Asked Questions

Refund General Questions


When can I expect a refund if I dropped my course(s) before the deadline?

Valencia releases funds approximately fifteen (15) working days after the last day of the Drop/Add period. If a debt is owed to the college, any refund will be applied to that debt, and any remaining refund due will be payable to the student.

Information about anticipated refund dates, can be found at Important Deadlines.

Do I receive a refund when I withdraw from a course?

No, to receive a refund you must drop your course(s) on or before the advertised add/drop deadline. If you withdraw from a class you are still responsible for the tuition and fees, and the charges will be reflected on your student account.

Learn more about the refund policy.


Enrollment Questions in New Program


Why did I get an email informing me of the refund choice available at Valencia College?

In order to be able to offer students a way to conveniently receive refunds electronically, Valencia College has contracted with BankMobile to manage refund disbursements. This contract may be found by clicking here.

For more information, visit BankMobile Disbursements.